American Express reviews

4.1

81% would recommend to a friend

(18,612 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Nov 11, 2009

Good company, but little job security

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work, a comfortable work environment, and generally low stress. Local management is fairly responsive. Average pay, good benefits package.

Cons

Lots of duplication of effort across different divisions, internal structure is highly complex and convoluted. Poor business conditions have led to layoffs across the firm so there is little job stability.

4.0
Nov 11, 2009

A great place to start a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Promotional opportunities, recognitions of achievements, the company's core beliefs (Blue Box Values).

Cons

A few bad apples that take a long time to get flushed out. American Express will not fire bad employees- they will just slowly transition them out (sort of like a splinter).

3.0
Nov 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay was great. Loved having a flexible schedule.

Cons

Management was very unprofessional. Your perform is based so something called tbass. You have to get excellents or you are doom. If you get a very good or good that does not mean anything you still by their standards are not doing any good.

Viewing 18367 - 18369 of 18,612 Reviews

Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.