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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,612 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Nov 15, 2009

      Good name for your resume, but thats about it

      Associate brand manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - if you want a good (but not great) brand for your resume, Amex is relevant to you - entry-level employees are young, bright, generally lots of fun

      Cons

      - the Brand Managers (who are responsible for specific products and who manage the ABMs) are generally unremarkable - difficult to really distinguish yourself as ABMs are given limited autonomy/opportunity - execution rather than strategy focused role

      4.0
      Nov 12, 2009

      Taking the good with just a little bad

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great marketing company with driven, intelligent employees and leaders. The corporate culture is relaxed and respects work-life balance at all levels. I can't say enough about the people. Amex employees are very social, involved and generally very nice people to work with. The company has a great reputation as a customer-focused marketing company. Innovation and creativity are valued and rewarded. Although the economy has had an effect on job mobility within the company, there is a strong culture of trying many roles within the company and this mobility is a key selling point for many employees.

      Cons

      Decision-by-consensus often means that projects move slowly. Upward mobility at the lower levels can be hindered by lack of MBA. Lately, job mobility has been stagnant, which has caused some employee unrest (this should free up soon.) Morale and corporate culture can vary dramatically by role, but even the "bad" groups are pretty good.

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      Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.