Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,623 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Feb 10, 2010

      Overall good place to work, but very political and moves at a snail's pace

      Director of finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Some very smart people, but lots of mediocrity as well -Pretty good benefits, vacation is sacred -Focus on development, though favoritism and cliques often prevail in hiring decisions -Superior products, brand and customer service in an industry where there is no love lost between provider and customer -Community oriented -Many very capable senior leaders, though not the same story for middle management

      Cons

      -Bureaucracy is crippling; consensus driven, powerpoint culture leads to extremely long decision making processes -Technology is severely outdated (still on Lotus Notes and financial reporting systems are ancient) -Extremely risk averse -Obsessively focused on quarterly earnings

      3.0
      Feb 10, 2010

      Complacent Culture

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance; Ability to rotate between jobs

      Cons

      Compensation, compensation, compensation; politics; lack of meritocracy

      Viewing 18340 - 18342 of 18,623 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 21,978 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.