American Express reviews

4.1

81% would recommend to a friend

(18,629 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,629 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jul 22, 2010

good so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good leadership and an established brand

Cons

word is that pay is a bit on the low side

2.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Good place to hide if you´re not too talented Good brand name Just hang in long enough if you want a promotion: no up our out

Cons

Mediocre talent Death by process Performance management via strict scorecards invites employees to "play the numbers game" and neglect areas that are more important but not measured Talks the talk but doesn´t walk the walk: empty promises regarding employee engagement Limited innovation Lots of meetings, little action

5.0
Jul 18, 2010

Overall it's a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is good place to work

Cons

Hard to get promoted or move around in Infrastructure

Viewing 18247 - 18249 of 18,629 Reviews

Glassdoor has 21,987 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.