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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,610 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Mar 1, 2022

      Incompetent middle management. Unnecessary diversity costing talent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good HR policies and company culture. Good work life balance. Top Management quite visionary and doing great job.

      Cons

      In the name of diversity, they have compromised talent. Many leaders are hiring incompetent candidates and also giving promotions to less deserving candidates on the name of diversity. That's very bad. Amex is losing good talent because of that. People who work hard and are deserving are finding a place outside the company. Salary is low as compared to other Fintech competitors. Career growth is slow. They are not promoting enough people who had been delivering the projects from long time.

      1.0
      Nov 3, 2021

      Such a shame

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Massively undervalued - I didn't realise my worth till I saw the same role I've been doing for a decade for twice the annual salary. That said I was happily at the company for 23 years, lots of opportunity to do new things

      Cons

      Sadly, my last leader was sexually inappropriate. I followed every step the company values tell us to and I was so disappointed in the gaslighting treatment I received, even though I had proof. After so many happy years it was deeply upsetting to see the values I bought in to were selective for leaders.

      Viewing 163 - 165 of 18,610 Reviews
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      Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.