American Express reviews

4.1

82% would recommend to a friend

(18,658 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,658 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 14, 2015

HR Director

Recommend
CEO approval
Business Outlook

Pros

Very people and relationship oriented culture. Good pay and benefits as well. You get to work with some great, smart people.

Cons

The cloud of continuous reorganization always there. Never know when the company will need to displace employees. It can be a very trying environment.

3.0
Jun 4, 2015
Recommend
CEO approval
Business Outlook

Pros

In my department we had awesome leadership, great pay, great working environment, etc.

Cons

Never knowing if you are going to survive the next round of cuts and outsourcing. Everyone I know that worked there is gone now. We've all been replaced with people who will do less quality work, but hey, it'll be cheaper! AMEX is going to be haunted by their current decisions.

5.0
Jun 1, 2015

AWESOME JOB

Recommend
CEO approval
Business Outlook

Pros

Great pay, work from comfort of my home, no boss or micromanagement, excellent benefits, friendly staff, self paced work.

Cons

sometimes it can be hard to get help when you need it working from home because everything is on IM so training is tough but once you graduate you are on your way

Viewing 520 - 522 of 18,658 Reviews

Glassdoor has 22,017 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.