Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (541) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (292) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (180) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2659 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1577 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1018 reviews)); "Pay was good and laid back work" ((in 755 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 640 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salaries and not a lot of promotion options" ((in 477 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 435 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 208 reviews)); "Limited growth opportunities and learning" ((in 121 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 89 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

American Express reviews

4.1

82% would recommend to a friend

(18,656 total reviews)

Stephen J Squeri

89% approve of CEO

80% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Express has an employee rating of 4.1 out of 5 stars, based on 18,656 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews

4.0

Oct 29, 2015

Company Undergoing Significant Change

Director of product development

Recommend

CEO approval

Business Outlook

Pros

Solid company; Exceptional brand; Highly focused on Service and Customer Experience; Global opportunities. Smart, talented workforce. Generally a solid, positive work culture (but varies from business unit to business unit).

Cons

Company is in a transitional phase; Has experienced a lot of talent flight in the past two to three years. Lost some key Co-Brand partnerships (Costco; JetBlue). A major (and costly) push to be a more financially inclusive brand expanding into the Prepaid Card space has largely failed to produce sustainable results or profitable contribution to the bottom line. But changer and transition can also create opportunities. 2016 may be a challenging year for this firm.

5.0

Sep 21, 2015

Excellent company with great culture.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance. Acceptable pay. Good people. Collaborative environment. Great products and brand

Cons

Perferental treatment given to minorities (women, LGBT, ethnic minorities, etc.) Very good and inclusive environment but overly concerned with promoting minorities rather than high performers. Lots of White Males complain about this within the company.

2.0

Sep 6, 2015

Multiple layoffs, no job security

Fraud investigator

Recommend

CEO approval

Business Outlook

Pros

Pay great and Good location. Nice employees before you hit upper management.

Cons

Constant turnover, layoffs yearly. No concern for employees. Money is bottom line.

Viewing 514 - 516 of 18,656 Reviews

Jobs at American Express

Junior Account Manager (12-month secondment)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Marketing Médias et Acquisiton Digitale - Anglais Courant - (1 ou 2 ans, France)

Rueil-Malmaison

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