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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,653 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      19K reviews
      4.0
      May 3, 2016

      Typical for Large Company

      Director it
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, PTO, Compensation, Work-Life Balance

      Cons

      Competition for performance ratings can turn bitter as peers become "enemies" in some areas...backstabbing is everywhere. Leadership (VP and above) opportunities are rare; some VPs are in roles much too long and organizations become stale. Therefore, ability to move vertically becomes hard - and "life long" Directors with good performance ratings seem to hinder "new comers" from ever having a chance to pass them.

      2.0
      Mar 24, 2016

      Phoenix Office - Worst IT Environment

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are using latest technologies. Good place to learn new technologies

      Cons

      Full of office politics. They always fights. Stress full job because of onshore and offshore model. You have to attend meetings at night because of that.

      3.0
      Feb 6, 2016

      'Amex Technology Business Unit is in very Sad Shape'

      Director - technologies
      Recommend
      CEO approval
      Business Outlook

      Pros

      Been with Amex for over 14 years and I've seen the pros go down, to probably now the lowest points I can mention. Benefits are good except medical, that high deductible plan with HSA, is expensive. Most of the time you will pay out of pocket except if there is a high cost medical procedure or incident. I believe this is where many corporations are headed though. Their severance plan is very good if you are a long time employee. You want to make note of this because the chances of getting laid off are very high. They lay off every year - its common practice - again probably on line with most corporations though. Nothing unique to AMEX.

      Cons

      Very antiquated Performance Management review. This is probably the core of their problems. It causes lies, deceit, cheating, back stabbing - only promotes individualism and keeps the 'team' spirit down. Be prepared because this is a cancer that is killing the company. It almost killed Microsoft - they got rid of a similar review program. This is why many of the leaders don't really deserve the positions they received - because its all about marketing yourself at the expense of all else. Too many Indians. They lost the way of diversity. I can tell you there are thousands of jobs that could easily go to Americans - especially those out of college. Instead, they recruit the H1B, bring them to the U.S. and many, many of them get converted to employees - at the expense of releasing Americans of their jobs - here in the U.S.

      Viewing 505 - 507 of 18,653 Reviews
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      Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.