Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2652 reviews)); "Great culture; will to win; fast paced; innovative; focus on quality and customer service" ((in 1621 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1566 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 997 reviews)); "Pay was good and laid back work" ((in 762 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 482 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 119 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 89 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

American Express reviews

4.1

82% would recommend to a friend

(18,642 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Express has an employee rating of 4.1 out of 5 stars, based on 18,642 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews

2.0

Nov 14, 2017

Travel Counselor

Travel counselor

Recommend

CEO approval

Business Outlook

Pros

Company benefits are excellent. Other departments in the company are great. Cafeteria is convenient.

Cons

Lack of management support. Perks to the job are a plus but you never get to use them. Very stressful job. Customer surveys are great if you do an excellent job. However, if you get a survey back for someone that you didn't help, they do not take this survey out of away from your rating. Impossible to meet or exceed the goals that are expected. Do not recommend being a Travel Counselor for this company.

3.0

Oct 10, 2017

Big cuts in operation expenses due to loss of Costco

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and good intentions. Benefits are comparable to other big companies. Most leaders are good but you find the occasional "work in progress". Great opportunities to learn, lead, and move around.

Cons

Big cuts in operation expenses (-$1B) which has resulted in RIFs over the past two years and ongoing. Always being required to do more with less. Fewer opportunities for training and development over the years. NY employees look down and talk down to other employees around the globe.

1.0

Sep 22, 2017

All these Reviews are fake!

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Incentive structure is good, you need to work ur xxx off for this

Cons

They treat ppl as robots! Leaves not given for genuine reason, accusing without having substantial evidence. Not employee friendly at all. No much benefits for employees. Only recruit people who knows hindi where in its not required for the job, what about ppl who doesn't know hindi? They are also indians .very biased! Very bad experience.

Viewing 472 - 474 of 18,642 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Stage - Assistant(e) Chef de projet Marketing & Expériences Musique et Sport - Anglais Courant - (6 mois, France)

Rueil-Malmaison

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