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      American Express

      Engaged Employer

      American Express reviews

      Travel Counselor - Travel Counselor American Express Employee Review

      2.0
      Nov 14, 2017
      Travel counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company benefits are excellent. Other departments in the company are great. Cafeteria is convenient.

      Cons

      Lack of management support. Perks to the job are a plus but you never get to use them. Very stressful job. Customer surveys are great if you do an excellent job. However, if you get a survey back for someone that you didn't help, they do not take this survey out of away from your rating. Impossible to meet or exceed the goals that are expected. Do not recommend being a Travel Counselor for this company.

      Explore other reviews about American Express

      5.0
      Jun 30, 2026
      Customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Amazing PTO Opportunity for bonuses

      Cons

      Not a clear career path Remote job in a high cost of living area

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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