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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,636 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Apr 9, 2021

      Disappointing

      Executive administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative colleagues who are very enthusiastic about the organization.

      Cons

      Poor work life balance, unpaid OT for Non-Exempt employees, mediocre benefits, tons of "corners cut" for new employees

      1.0
      Feb 24, 2021

      Poor leadership, bad culture, worse employee satisfaction

      Tpm manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well they pay you at par with other Tech companies out there. You will learn a lot if you are interested about Fintech and customer service

      Cons

      With the new leadership 90% Asians. It's all politics. Who knows who. If you want to rise who all do you know. How well can you please your leaders. To get work aligned and prioritize the constant need for escalations No respect for human life or time or commitments. No work life balance. I am saying this as I have seen this company change, I worked there for more than 10years until I realized it is horrible beyond words

      2.0
      Jan 23, 2021

      Good but got crazy for diversity

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and high bonus starting from 12%. Possibility to learn a lot inside.

      Cons

      Investment on external learning are scarce, they exist only on papers. Company has gone nut for diversity and inclusion starting silently to consider candidates and promotions based on race/gender/orientation rather than merit. Executive management has created a strong inequality foundation in sake of marketing the diversity and inclusion outside.

      Viewing 433 - 435 of 18,636 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.