American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Oct 21, 2024

Lots of yes people

Recommend
CEO approval
Business Outlook

Pros

Company lunch Most people are nice

Cons

Everyone here is a yes person People just want to please their bosses People seem extremely fearful of their bosses

2.0
Aug 20, 2024

Choose You First!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i can’t think of one person that said they’d be there long term. seems like everyone is looking for better. but i do think it’s easy to get stuck because of the money and incentive pay. you gotta really say im done and want better or you’d stay in a cycle of being stuck.

Cons

unrealistic expectations, unclear goals, bad management

3.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote or hybrid options depending on what they’re hiring for. They speak on inclusion and have several programs to showcase this

Cons

Low pay Their metrics used to compensate you is not balanced. Depending on who your direct leader is, it can be challenging.

Viewing 379 - 381 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.