Amazon reviews

3.5

60% would recommend to a friend

(209,319 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Feb 7, 2015

Program Manager

Recommend
CEO approval
Business Outlook

Pros

The opportunity to solve cutting edge problems with incredibly intelligent people. Rapid growth and innovation means there is never a dull moment, and you can rise extremely quickly if you have the chops and are willing to put in the work. The company encourages frequent cross-functional rotations, so you can gain a diverse skill quickly. The matrix environment allows employees to gain a technical, diverse skill-set that is applicable to most tech companies. By far the most exciting place I have ever worked.

Cons

The frequent growth and belief in running a lean organization on darwinist principles ("if they can't manage a huge amount of responsibility with a small team, we don't have the right people") leads to constant turnover, long hours, and sometimes unfair expectations. The emphasis on intentionally rotating talent compounds this problem. Sometimes it feels like the company is placing too much emphasis on broadening its scope, and not enough on solidifying its base. Extremely technical environment with minimal documentation for some critical systems and functions, which results in inefficiency/misses, and an aggressive learning curve for many positions.

4.0
Feb 7, 2015

Amazon Customer Experience Internship Program

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazon is a great company to work for. They are super easy to talk with and provide all the necessary information you need to be successful.

Cons

Because the training is self-guided online, sometime you feel you are not as prepared to handle all types of situations when dealing with customers.

4.0
Feb 4, 2015
Recommend
CEO approval
Business Outlook

Pros

-Smart people to work with -High hiring bar -Pay is good overall (salaries could be higher compared to what is available in the area) -Opportunity to impact very large scale products/programs -Tons of career opportunities

Cons

-Challenging to maintain work/life balance (can be done, but counter-culture) -Pay is much due to stock, would be nice if they weighted more heavily on salary -Bosses can either be amazing or... not. M

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