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      Amazon

      Engaged Employer

      Amazon reviews

      3.5

      60% would recommend to a friend

      (209,410 total reviews)
      avatar

      Andrew Jassy

      50% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Senior management

      Amazon has an employee rating of 3.5 out of 5 stars, based on 209,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      209K reviews
      3.0
      Jun 17, 2008

      It's a love/hate relationship

      Senior business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leading the market in innovation and constantly finding ways to bring savings and value to our customers. There are a lot of very bright people here that think out of the box to create value both short and long term. It's exciting to work for a company that truly has unlimited potential both today, and many years down the road. People here are relentless are driving internal cost savings that deliver value to our customers. On the flip side, others are relentless at finding new streams of cash by identifying underserved market segments or identifying completely new segments. It is invigorating being part of a very unique company.

      Cons

      Long hours, making tough choices on what gets delivered, complex systems. I've seen time and time again where managers try to push lower level staff to do more and more and more - and in many cases the staff members are incompetent beyond their original skill set. Not everyone here is a bright bulb and some are continually rewarded despite their lack of knowledge/skill/tact.

      2.0
      Jun 16, 2008

      Amazon = ok.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool company that offers a great service. Good work/life balance. Good comp.

      Cons

      Very political. Many stupid and pointless internal initiatives in the company.

      4.0
      Jun 16, 2008

      Great company for customers and shareholders, but only so-so for engineers

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm a career software developer, so my review will be slanted toward the environment Amazon provides for engineers. I can't speak to what it's like to work in the operations, retail or other areas of the company. The single best reason to work here is that Amazon has done a good job hiring smart people. I'm surrounded by people with a variety of different talents, whether it's design skills, algorithms knowledge or general programming skills. I am consistently stretched in my development by being exposed to different, intelligent viewpoints. That's mixture of DNA is vital to a thriving environment where people continue to learn and stay engaged. One of Amazon's other key strengths is its ability to remain focused on customers and building long-term value. I've worked here for over 10 years, and we've consistently found innovative ways to improve the experience for customers. Many projects don't reap immediate profit or cost savings rewards, but because they're the right long-term move for the company, we do them anyway. That's great to see as a long-term employee.

      Cons

      Amazon started out with a huge focus on software and technology, but over time, that has given way toward operations and retail. We are not a software company, if we ever were. Software quality is not a priority in any meaningful sense of the term. Software projects are driven by operational and project deadlines. We're slowly starting to realize that short-siding quality hurts in the long term, but software development is still incredibly focused on the short-term. Any project that requires coordination across multiple teams (most do) becomes a nightmare, as we have lost most of our previously-effective project management talent. The culture here as become infected by turf wars, something I saw change as the company grew quickly and hired senior management from other companies. Many teams now focus on "their" projects and are reluctant or unwilling to help others. It's a shame to see this become part of the company DNA, as most software teams I've worked with seem biased toward cooperation. The fierce competition for resources and constant bottomless list of scaling and growth projects leaves very little room for discretionary projects. Part of this is the result of successful growth at the company, so it could be worse. Round-the-clock support is also expected of software engineers. Although there is good coverage from support teams, someone is on-call 24-7 on most teams. You are expected to be no more than 15 minutes away from a dial-in/VPN location at all times when on-call. That doesn't even give me time to go to Costco, and makes commuting a pain.

      Viewing 208777 - 208779 of 209,410 Reviews
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      Glassdoor has 250,826 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.