Amazon reviews

3.5

60% would recommend to a friend

(209,636 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

210K reviews
3.0
Mar 18, 2013

Progressively Structured and Formal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer-centric and fast paced. Always launching new services to customers. Great peers and direct reports, everyone genuinely comes to work ready to work hard. I've seen many entry level employees move to management or analyst positions over the years. Some of the smartest leaders and managers I've worked with have come through the doors at Amazon. Pay is competitive.

Cons

Where once there was an environment for innovation there is red tape, especially in operations where front line associates want so badly to be heard and respected. Fast growth and formal structure is overtaking the informal and unstructured culture that was once sought after. Poor hiring decisions - There are so many new mid/high level managers hired externally who do not exude Amazon leadership principles. They have MBA's but don't know how to work with people, develop or inspire them.

4.0
Mar 11, 2013

Fast Paced Environment With Very Smart People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Working with some of the best people in the industry + Very Challenging work

Cons

- Work-life balance can be an issue, need to find your own way to balance. - Management/Leadership differs from team to team

4.0
Mar 10, 2013

Long-time Amazonian

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that you will meet and closely work with are some of the most well-balanced intelligent people around. Amazon has grown systems internally, and operates at such a large scale, that solutions that other companies would not think of are built at Amazon.

Cons

With the recent growth of employees, there has been a huge addition of upper management brought in from other companies to help manage the growth. However, this has resulted in a degradation of internal systems, product and team knowledge, and new managers that make poor decisions and focus on reporting instead of problem solving.

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Glassdoor has 251,122 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.