Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 191 reviews)); "Benefit and work life balance is good" ((in 151 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 148 reviews)); "good pay and allowance on monthly basis" ((in 97 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 67 reviews)); "need to perform otherwise there is no career progression" ((in 24 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "no career development" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

3K reviews

1.0

Aug 26, 2022

basically in hell

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Salary,location,work from at times,perks and benefits

Cons

everything. this is like a school. you will be monitored by real time. you will be micromanage. you will taught how to talk to people as if you are child. kpi driven. just go behind your back over all this things. you will have no freedom to go toilet also. at interview every look so good they don't even tell what their kpi is about. unrealistic kpi. the company at whole is problematic. and the customer have million problem because of this people. they will let you die by yourself.

1.0

Jan 19, 2016

Stay away unless necessary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay if you don't have any degree.

Cons

- Being sick is a crime. - Biased management - No improvement in workspace - Most supervisor are only trying to save their own skin instead of making things better. - Work like a slave - We are just robots doing our job. No need to discuss anything with the lowest level.

1.0

Mar 13, 2018

If you feel like being a robotic slave to a company that compensates poorly, apply!

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Some friendly co-workers who work very hard but get no extra compensation for taking on more work; in fact, managers rather re-train and invest more in those who perform poorly than keep those who perform well

Cons

Poor management, at times clueless and demanding what they can't themselves achieve, don't arrive to work on time and unavailable when needed; HR is supposed to be responsible for employee satisfaction yet won't return a single email or phone call

Viewing 16 - 18 of 2,912 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Director, Strategic Partnerships (New York)

Agoda

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basically in hell

Stay away unless necessary

If you feel like being a robotic slave to a company that compensates poorly, apply!

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