Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)
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Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Apr 28, 2018

Look further. Not worth your time.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel perks are nice New office in Empire State Building - modern & trendy Young company for the most part Good Health care & PTO

Cons

Bad management Managers are selfish & will not fight for team when it is right Work load is too much & they do not care what so ever Hour are long with strict half hour lunch - where as other companies offer better Technology is difficult to work with, they claim its a great system but why is it super buggy and not user friendly? Trying to do your job is hard.

1.0
Aug 27, 2019

High turnover very bad culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In a nice office in the empire state building

Cons

Very Old School Practices - monitors your face time at work - summer Fridays is a scam you are expected to make up your hours Monday to Thursday - No strategy or plan, people being promoted are not based on hitting kpis - not a data driven company like they profess to be - state of the art technology is not true, their partner system is archaic and not reliable - reporting tools are open sourced because they are free - lack of basic processes - no career development - very high turnover, except for management - office supplies runs out all the time, even toilet soap, very frugal company don't expect a lot of company benefits.

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Agoda Response
5y
We are sorry to hear that you did not have the best experience at Agoda but thank you for taking out the time to write a review. We’re working hard to build a great culture at Agoda and improve processes and structures that will empower our people to be the best. Specifically, we are rolling out our “Move Fast”, “Experiment and Measure”, “Take Ownership” and “Be the Best” values around the world through various communication and engagement plans. Our objective is for these values to be embedded in the everyday work that our employees do. We take your feedback seriously as we look for ways to continue to improve this. Again, thanks for taking out the time to write a review. We wish you all the best in everything you do! - People Team at Agoda
1.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Reputable company in Thailand, stock options if you are higher management, if you can master the 3 things in Title, you will have incredible career growth opportunity

Cons

Lack long term vision, only copies what their sister company Booking.com does, full of egotistic people who cannot make the difference between an apple and a pear. Always having meetings but no solutions, lack innovative mindset, lack humble spirits as, ironical is one of their company value (Agoda DNA) If you are offered a position at Agoda, +20% to that to counter because they pay under market average.

Viewing 13 - 15 of 2,912 Reviews

Glassdoor has 3,259 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.