Agoda reviews

Due to lack of business knowledge, people management, leadership and selection of right smart and skillful people at senior management level within Agodo we all been struggling to have a solid KPI and ITSM (IT Service Management) in place. There are few good ITSM professional out there, have applied for the role " Operation Monitoring and Incident Manager" but got knocked back because some senior managers scared of having smart people (smarter than them) on board, feeling insecure and really can't manage, not providing vision for the tech team and not move things fast enough. This particular role ( Operation Monitoring and Incident Manager) been open for months but for various ridiculous obvious excuses senior management team keep pushing back people and not hiring. What they really are lacking is a Vision which should have a good impact on the growth and opportunity of the technology organization but they don't. They don't even allow candidates to show them what they are made of and what they can do for the organization. As soon as they feel that candidate is smarter than them - that candidate will be a history. They are an absolute pro-bias. So over all management suck. And regretfully, HR managers not only have no say but also under influence by senior management team - They are the one will knock candidates out not HR.

With face pace, sometime directions change too often even for better but It became a little of distractions.