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      ASM Research

      Part of Accenture

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      ASM Research reviews

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      3.6

      61% would recommend to a friend

      (388 total reviews)

      John Fraser

      73% approve of CEO

      55% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Diversity & inclusion

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      ASM Research has an employee rating of 3.6 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASM Research employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      388 reviews
      1.0
      May 12, 2016

      Pitiful

      Service desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are absolutely no pros to working for this company. Stay as far away from them as you can! A real disgrace, the VA should be ashamed! Especially when this is not even an American company! A NON-AMERICAN company providing services to AMERICAN VETERANS?!?

      Cons

      How can I count the ways? 1. Took over the VA contract and offered all existing workers a minimum of $5 less per hour than they were currently making! (More than $10,000 per year!!!) 2. Would not share any benefit information until you were already working for them! 3. Medical premiums were increased by over 900%! 4. Can't choose just vision or dental coverage without choosing medical coverage! 5. Required to pay for life insurance and EAP, which, by the way, is provided on the phone! 6. No management on-site from main office after "transition." (Guess they are afraid to be here.) I could go on but what's the use? We got screwed & not so much as a thank you!

      avatar
      ASM Research Response
      9y
      NOT FOREIGN OWNED: Accenture LLP is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Accenture LLP is incorporated in Dublin, Ireland. Accenture Federal Services, a US company and wholly owned subsidiary of Accenture LLP, delivers solutions that help federal agencies seize opportunities to deliver public service for the future. ASM Research, a US company, is a wholly owned subsidiary of Accenture Federal Services. SERVICE DESK BENEFIT CONFUSION - ASM's administration of benefits follows the guidelines and provisions established in the McNamara-O’Hara Service Contract Act. We understand this is a new process for some and have communicated the details of your benefits and the benefit process frequently to our new employees. If you still do not understand how you are being compensated and receive benefits, we want to help - please contact Human Resources.
      1.0
      May 12, 2016

      Stay Away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very relaxed and flexible environment. Coworker are nice and easy to get along. Coffee and fruits every week. Team lunch on some occasion.

      Cons

      Cheat, lies about job and less pay. No future growth!!!! They hire anyone off the street and put them next to someone who went to college and got a degree. The funny thing is that in an unofficial town hall meeting...one of the pm said to show your self as busy when chatting with coworker for customer, that we are busy working!?!??!....lol

      1.0
      May 4, 2016

      Service Desk Technician

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer employment They gave me a keychain

      Cons

      Insurance is Sky high Pay cuts HR team doesn't respond to your inquiries

      avatar
      ASM Research Response
      9y
      Insurance rates are highly dependent on a number of factors including the state you work in and the plan you select. Unfortunately, the price of healthcare does continue to rise across the board nationally. We provide our employees options to choose the plan that best suits their individual and family needs. You are encouraged to reach out to our Human Resources team to address any issues you still have that are unresolved.
      Viewing 346 - 348 of 388 Reviews
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      ReviewsASM Research reviews

      Glassdoor has 435 ASM Research reviews submitted anonymously by ASM Research employees. Read employee reviews and ratings on Glassdoor to decide if ASM Research is right for you.