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      ADP

      Engaged Employer

      ADP reviews

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      3.7

      71% would recommend to a friend

      (22,271 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      2.0
      Jun 10, 2009

      Dealer Services group is a cluster

      Network solutions
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best reasons to work at ADP? If you are at least 45% competent and keep your head down, you can stay here for a VERY long time. I know multiple employees that are practically worthless, who it's like pulling teeth to get any effort from, who have been here 15+ years. If you make it to 5 years, you can stay forever. I know more people who are here 10+ years than 10-.

      Cons

      Red tape. Lots and lots of red tape. Everything is 100% compartmentalized. You have to get sign-offs from 10 different groups to get anything done. Most managers spend about 50% of their time in conference calls.

      4.0
      May 29, 2009

      Not a bad choice for employment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Motivation is not something I think others are responsible for feeding an individual. In a professional setting, your own motivation is what counts the most. Relentless motivation will wear barriers thin, always. You can seriously grow in this company and set your sights realistically on any position.

      Cons

      There are times when I wonder about the commitment of some of my co-workers.

      2.0
      May 27, 2009

      Learn as much as you want, then leave

      Solutions center consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a place where you can learn much about payroll and the technical side of Payroll and HRIS systems very fast. YOu will also develpo CRM skills quickly, since you will have negotiate often with other departments to get things done. Associates are very helpful on peer-to-peer basis. In the Solution Center this is critical, because in many instances you are left to sink or swim on your own ADP also provide alot of training for their products and support associates earning certifications. Their online educational and elearning systems for any subject is great - but probably typical for a large Fortune 500 firm. As a learning ground, ADP is a great place to work.

      Cons

      Management likes to talk about work-life balance but, at least in the Solution Center, middle management put it in practice capriciously and use it as a"carrot-and-stick" when associates ask for accomodations. Stress levels are high and the team I worked on had over a 100% turnover; only 4 original team members out of 18 remained when I left. Career progression, advancement opportunities, cross-training for Associates are not well-managed by management nor by the HR Group. Tenure is over-emaphasized over performance and marginal employees who have been employed there for a long period - the least senior person I worked with had been there 9 years- exert much more influence over management than employees with a higher performance level.

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