ADP reviews

I was at ADP for almost two years. During that time I received many recommendations from clients and was always told by my manager that I was doing very well. When the economic downturn happened I was let go with absolutely no warning. I was asked to go to a conference room and I was let go by my manager remotely. Talk about blindsided!!! I was not even given the chance to say goodbye to coworkers and pack up my personal belongings. A coworker had to pack my things and they were put in the lobby for me to pick up. I was completely disrespected and humiliated.

Company was once proud of great service it provided to clients when I started. Client retention was a high priority. Satisfaction surveys meant everything. Management above local level are clueless. As time went on only numbers mattered. All the recently promoted regional managers and directors are good at are never ending meetings and dumping more work load onto an already overburdened staff. Basically too many chiefs and nowhere near enough indians. Raises in the last 3 years were non existent. Lay-off's targeted local level managers and senior level service personnel. Customers now wait twice as long or worse for a call back. Most feel that ADP is nothing more than a huge bureacracy that they are unfortuneately stuck with.