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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,281 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      5.0
      Sep 9, 2016

      Client Relationship Manager

      Client relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good pay and benefits. Not a micro-management environment. I work with a remote team so I get a lot of independent work time as well as team-centered time. Good work life balance. Ability to work with different large clients over the years, 3 years with one client, 3 years with the next, etc. Excellent support staff and training. Training is top notch - I've never seen recruiter-training as good as what ADP RPO has in place. (They owns AIRS Training Services.) We work with the largest companies in the world (Fortune 100) who need to hire 1,000 or more people a year.

      Cons

      The work is challenging. Clients demand a lot of attention. During peak times, you will be working late (but can often be done from home).

      2.0
      Sep 6, 2016

      Sinking ship

      Hcm client consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      My direct associates and manager were the best of the best. Quality people who truly care about their clients. I was proud of my team and the quality of service we provided to our clients.

      Cons

      It's difficult to work for a product and service model you don't believe in. The "new" product does not work and the service model is broken, as it doesn't allow true accountability to each support contributor. It's a sinking ship and management doesn't seem to know how to fix it.

      1.0
      Jul 19, 2016

      ADP HR/BPO (TotalSource/Resource/Comp Services) District Manager

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Training TotalSource is largest PEO. Can be easy sale at times with insurance savings offsets. Resource and Comp Services are tougher sales, but great breadth of services. Quality products

      Cons

      Management (specifically Arizona office) Culture (specifically Arizona office) Internal politics (specifically Arizona office) Toxic work environment, which won't change in the foreseeable future (specifically Arizona office) If the theme hasn't been clear, selling any of ADP's HR/BPO solutions could be a fun, lucrative career. Just make sure you aren't working in the Chandler or Tucson office. If that's not an option, I would recommend looking at other business units like Majors, SBS, Retirement Services, etc...

      avatar
      ADP Response
      9y
      This is unfortunate and we have escalated to our Chandler, Arizona location HR team. We appreciate your open and honest review and we will strive to improve the ongoing experience. Thank you :)
      Viewing 217 - 219 of 22,281 Reviews
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