ADP reviews

3.8

71% would recommend to a friend

(22,310 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
4.0
Mar 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Fantastic training for new reps or if you are aspiring to learn how to manage a sales force. The work hard/play hard culture is great for people starting their carreer. I made lasting friendships in this job.

Cons

The culture is very tough. You have to have a very thick skin to survive. There is very little promotion from within because when you are hired into one division and are successful, you have to have permission to interview for the next level division (for example, going from small account sales to major account sales), which means that your manager will lose out if they let you progress. You become a prisoner of your own success. Managers tend to allow the reps who are difficult to work with or a problem for them interview so that they can get rid of them without firing them. This leaves reps who are very good at what they do with little chance for promotion unless they want to wait for a management position to open up. The implementation teams claim to be over worked, but are not very effective at what they do.

1.0
Feb 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits! ADP has constant ongoing training which is great... But things change every 2-3 months. You're opinion is listened to. Great team atmosphere.

Cons

Worst management I've ever worked for. Incompetance isnt the issue, selfishness for own person gain and lack of caring for employees is. Manager is always late for meetings and leaves before close of business. Only sell to clients once.. Then it's over and done. If there is a problem with an account, which there ALWAYS is, you must rely on the worst customer service to assist the client and hope they fix it. My advice, look up company customer reviews prior to working here. Highest turn over I've ever seen.

4.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Very flexible work schedule/work life balance.

Cons

Promotion from outside seems more previlent than promotion from within.

Viewing 21886 - 21888 of 22,310 Reviews

Glassdoor has 24,899 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.