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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,310 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      22K reviews
      2.0
      Jul 30, 2019

      Toxic Enironment

      It director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well known company large company. Good to put on resume

      Cons

      Toxic environment with no respect for individual. Look...business conditions change which require changes, and unfortunately sometimes layoffs. But the way people are treated while there, is horrible. At least within IT. The CIO can't be any more demeaning which makes its way down the chain. People have literally been made to cry during a meeting due to the condescending and demeaning, and vicious attitude.

      avatar
      ADP Response
      6y
      Thank you for bringing these situations to our attention, and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. Your feedback is valuable, and we welcome the opportunity to learn more. If you would like to share additional information so that we can look into this, please contact our Associate Relations team at hr.associate.relations@adp.com.
      5.0
      Jun 25, 2019

      Former Long-term ADP Associate

      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      CEO, Culture & Values, Career Opportunities, Compensation & Benefits

      Cons

      Over 3000 tenured associates were forced out as part of ADP's operational strategy.

      avatar
      ADP Response
      7y
      We appreciate the review and rating. Thank you for sharing your feedback.
      1.0
      Mar 31, 2019

      its a call center

      Client support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy to get hired as a first out-of-college job. looks good on resumes

      Cons

      It's a call center. They wont tell you that in the interview no matter how many times you ask for a detailed description of what your day to day job looks like. They avoid saying it all costs. You're answering back to back phone calls from angry clients all day. It's almost impossible to get up from your desk and away from your phone. You're micromanaged and monitored all the time. If you just got off of a phone call and haven't take one in a couple minutes management will be all over you. You have to post in a group chat to let your coworkers and managers know when you will be getting up to go to the bathroom. If you're going to be more than a minute in the bathroom you have to say that in the chat as well and have to use your daily break time to go. It's honestly a pretty dehumanizing job. Take the positive reviews with a grain of salt as ADP asks their employees to leave reviews on glassdoor telling people what they "love" about their job and whichever building leaves the most reviews gets pizza. There is mandatory overtime and absolutely no days are allowed to be taken off between thanksgiving and the week after valentines day. Even once the blackout period is over its virtually impossible to get a day you need/want off as they only let a couple people off each day. You're constantly stressed out and overworked. No matter how many times you communicate that to your management team nothing is done to make it any better they just pile more work on you. Even when you're out of the blackout/busy season they pile so much on top of you that you can't possibly finish your "mandatory" work within business hours so you're expected to spend your weekends working as well. Work life balance does not exist in this company. If you don't stay late, work on weekends, smile while they overwork you then you will never be "promoted." Their promotions are basically just them putting a 2 or 3 behind your job title and giving you an extra quarter. Definitely not worth al of the stress you have to endure to get it.

      avatar
      ADP Response
      7y
      ADP encourages honest, authentic reviews. However, we do not condone offering incentives for reviews. Please email us directly at hr.associate.relations@adp.com if you believe there has been a violation of our policy and if you would like to share additional information.
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