ADP Client Support Analyst reviews

3.3

48% would recommend to a friend

(365 total reviews)
avatar

Maria Black

52% approve of CEO

51% positive business outlook

Client Support Analyst employees have rated ADP with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Informatique industry (3.9 stars).

Reviews by job title

365 reviews
2.0
Oct 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Strengh of Company. When everyone is succeeding it is a great place to work. This organization is sales driven. If your manager is good you will succeed if not you will fail.

Cons

Direct Management some are prepared and understand the business. Others are there because of previous management and are not aware on how to manage employees or customers and effect performance of the employee.

2.0
Jan 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Employees are wonderful. Very hard working and dedicated. Very casual dress at work. Technology was exceptional

Cons

Senior leaderhsip does not listen to employees. Two years of similar feedback and no change. Turnover has increased dramatically due to the intensity of the jobs. They cannot afford the resources that are needed to deliver their solutions, so the salaried employees are forced to work an absurd amount of hours. Compensation for higher-level positions, such as Client Relationship Managers and Account Managers are not systematic. No rhyme or reason why one person makes in the 50's and others are in the 100's. President of the company rules with fear.

Viewing 358 - 360 of 365 Reviews

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