Technical Support Representative Interview Questions

1,756 technical support representative interview questions shared by candidates

Tell me something about yourself. What are your strengths and weaknesses? How do you see yourself five years from now? Why should we hire you? Why do you want to work in a call center? What is a call center agent? What do you know about the company? How would you handle an irate customer? Do you have any questions for me?
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Technical Support Representative

Interviewed at TELUS

3.5
Sep 23, 2017

Tell me something about yourself. What are your strengths and weaknesses? How do you see yourself five years from now? Why should we hire you? Why do you want to work in a call center? What is a call center agent? What do you know about the company? How would you handle an irate customer? Do you have any questions for me?

"Where did you get that briefcase? Is that handmade? What material is that?" "What's your favorite video game?" What was your first computer? I understand you want to grow within the company; how would you go about growing, and how do you measure growth?
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Technical Support Representative

Interviewed at MRI Software

3.6
Dec 12, 2014

"Where did you get that briefcase? Is that handmade? What material is that?" "What's your favorite video game?" What was your first computer? I understand you want to grow within the company; how would you go about growing, and how do you measure growth?

What was a time you displayed exceptional customer service? Tell me something interesting about the city you live in. Do you have any tech support experience? if so, explain. What do you enjoy about customer service? Are you available to work evenings and weekends?
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Technical Customer Support Representative

Interviewed at Asurion

3.3
Oct 1, 2015

What was a time you displayed exceptional customer service? Tell me something interesting about the city you live in. Do you have any tech support experience? if so, explain. What do you enjoy about customer service? Are you available to work evenings and weekends?

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