Software Engineer At Interview Questions

Apple At Home Advisor

Interviewed at Apple

4.1★

May 18, 2017

How would you help someone with a wifi issue?

Apple At Home Advisor

Interviewed at Apple

4.1★

Jun 25, 2015

My phone fell in the water for a moment, and im worried that I lost everything.

At-Home AppleCare Advisor - Full Time

Interviewed at Apple

4.1★

Oct 10, 2012

Explain to a non-technical customer the difference between RAM and Hard Drive.

At-home Advisor

Interviewed at Apple

4.1★

Sep 28, 2013

They asked me what ram is, that wasn't hard. But then they asked me to describe ram to a non-tech savvy person.

Apple At Home Advisor

Interviewed at Apple

4.1★

Nov 10, 2014

Explain one time where you went above and beyond a customers expectations?

Apple At Home Advisor

Interviewed at Apple

4.1★

Feb 4, 2018

If someone calls in and their monitor cannot turn on, what questions would you ask?

Apple At Home Advisor

Interviewed at Apple

4.1★

Apr 20, 2015

I just graduated college and received and Ipad for a gift. Can you help me set it up?

Applecare At Home Advisor

Interviewed at Apple

4.1★

Mar 19, 2018

What was the last issue with your personal device that you troubleshooted?

Apple At Home Advisor

Interviewed at Apple

4.1★

Jul 9, 2015

Why would you wanna work for Apple.

At Home Team Manager

Interviewed at Apple

4.1★

Jul 20, 2015

How do you coach? How do you motivate? How do you manage your time? How do you deal with ambiguity? How do you coach a low performer? How do you handle an agent that is not receptive to feedback? How do you manage your time? Tell me about a time you had to coach an agent that did not improve from coaching.