Reservations Interview Questions

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There were four questions and you were ask to describe the situation, your actions and the results. 1. Describe a situation when you were working as part of a team. 2. Describe a situation when you went above and beyond for a customer. 3.Describe a time when you could not give the customer what they wanted. 4. Describe a situation in which you had to deal with a difficult customer.
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Customer Service Agent (Ready Reserve)

Interviewed at Delta Air Lines

4.2
Oct 30, 2015

There were four questions and you were ask to describe the situation, your actions and the results. 1. Describe a situation when you were working as part of a team. 2. Describe a situation when you went above and beyond for a customer. 3.Describe a time when you could not give the customer what they wanted. 4. Describe a situation in which you had to deal with a difficult customer.

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