What do you do when a barista that is your friend shows up late or does something ridiculous?
Operations Shift Manager Interview Questions
3,941 operations shift manager interview questions shared by candidates
how do you feel you communicate with fellow partners and is there any room for improvement?
What is your favorite drink?
Standard questions about the culture. Also if you are a tea or coffee drinker. Why do you want to work for starbucks?
How have you handled a customer service conflict in the past?
How to handle inappropriate customers.
What are my goals in the next five years?
Describe how you interact with people
Customer sue is very upset her latte wasn't made correctly. What would you do?
Store Manager: Tell me a time when you fought to have your say in a corporate decision! What was the situation, what did you have to achieve, how did you do it, and did it work out?
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