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Operations Shift Manager Interview Questions

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3,941 operations shift manager interview questions shared by candidates

I was contacted within a week from the time I went in and introduced myself to the manager. She set up my interview for the following week, and advised me that the training process would begin in two additional weeks. During the process I had to describe my business and personal goals, and recall an example of when I had to make a decision in a situation when no clear answer or advise was immediately available.
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Barista, Shift Supervisor

Interviewed at Starbucks

3.5★
Dec 19, 2014

I was contacted within a week from the time I went in and introduced myself to the manager. She set up my interview for the following week, and advised me that the training process would begin in two additional weeks. During the process I had to describe my business and personal goals, and recall an example of when I had to make a decision in a situation when no clear answer or advise was immediately available.

Why Starbucks? Tell me a little about yourself What is a time you had trouble with a customer and how did you handle it? What do you know about coffee? Describe a time you had to create a solution to a problem. And a few more I suggest after the round of questions you ask: Why is Starbucks right for me? Benefits? Pay rate?
avatar

Shift Supervisor

Interviewed at Starbucks

3.5★
Jun 23, 2015

Why Starbucks? Tell me a little about yourself What is a time you had trouble with a customer and how did you handle it? What do you know about coffee? Describe a time you had to create a solution to a problem. And a few more I suggest after the round of questions you ask: Why is Starbucks right for me? Benefits? Pay rate?

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