Be prepared for questions about meeting sales goals and dealing with stress, customer service - dealing with difficult customers or customers from various backgrounds. Also, know about having to balance a drawer every night by yourself. Keeping cash counts and maintaining organization on your drawer.
Give an example of how you provided excellent customer service
The fact that it is a group interview can be nerve wracking. If you have an issue talking in front of a group, keep in mind that this is not a small group of 5 or 6. There were at least 15 other candidates in my group and I think 5 that didn't show up, so there should have been as many as 20. That is on top of the 8 managers that sat in.
Tell us about time when you exceeded your sales goals/ received recognition for your customer service?
Why Wells Fargo?
Name a time you went above and beyond the call of duty to deliver great customer service.
What are you hobbies and extra activities
Describe a time you had to reach a goal and how?
What is the biggest professional goal you have accomplished?
What do you see yourself doing 3-5 years from now?
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