A couple of tech tools
Customer Support Engineer Interview Questions
1,130 customer support engineer interview questions shared by candidates
An employee next to you is giving incorrect information to a customer over the phone, how do you approach that situation?
What is your availability for a phone interview?
Are you able to multitask? Other simple questions like that. The technical interview can be difficult and will test you on any/all technical knowledge that you say that you have.
The execution order of SQL query
What command would you use to view the logs of a pod running on kubernetes?
I had to write SQL queries for a set of the technical questions.
What Linux skills I had
Explain how you would handle a class a fault.
UDH,SMPP,HLR,USSD,SS7 Call Flow, Customer Facing Questions.
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