Primarily they were behavioral questions?
Customer Services Manager Interview Questions
2,602 customer services manager interview questions shared by candidates
Whats your experience in sales?
Why do you want to work here
Group exercise: Similar to the Balloon debate. 9 survivors stranded in Alaska after plane crash, we were given profiles for each person with things like age, job, family, health conditions and, current state i.e injured, unconscious, stable etc. A helicopter could come every 24 hours and take a maximum of 3 people. We had to discuss and come to an agreement on who would go on the 1st heli, who on the 2nd and who on the 3rd.
How are you able to handle rude customer?
Come potresti riconoscere una buona customer service da un'ottima customer service ?
Tell us why you moved from your previous employer
Questions around my skillset
How do you think the product works?
How were they (according to me) training poorly at my then current job? (this was following something I had said earlier)
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