Why I would want to work for them?
Customer Services Manager Interview Questions
2,602 customer services manager interview questions shared by candidates
All the Questions were behavioral and follow a STAR approach. You should be honest and spontaneous to crack an interview like Amazon.
Exposure to training the end users.
All based on their Leadership Principles.
Nothing.
How do you think the product works?
How are you able to handle rude customer?
Group exercise: Similar to the Balloon debate. 9 survivors stranded in Alaska after plane crash, we were given profiles for each person with things like age, job, family, health conditions and, current state i.e injured, unconscious, stable etc. A helicopter could come every 24 hours and take a maximum of 3 people. We had to discuss and come to an agreement on who would go on the 1st heli, who on the 2nd and who on the 3rd.
Why do you want to work here
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