STAR method
Customer Service Support Representative Interview Questions
151 customer service support representative interview questions shared by candidates
What do you know about labcorp?
They asked if I had previous experience with working from home and customer service.
What is your favorite smart phone feature?
Tell me about yourself
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
What was your previous work experience?
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
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