Name a time you dealt with a difficult customer and advise the process you took
Assistant Centre Manager Interview Questions
1,642 assistant centre manager interview questions shared by candidates
They ask you questions regarding your CV what you did and why you left. -Try and aim it to show you have an interest in banking or a relevant sector.
There wasn't one specifically difficult or unexpected question but it is important that you prepare a lot of examples of team work, dealing with difficult customers, using your initiative etc as the panel interview deals primarily with this type of question.
HR team asked very few questions and left this to the other attendees. So questions could be anything.
Why did you chose this piece of news for your presentation.
Outline previous experiences related to this role
why are you leaving your current job?
Why did you apply to this role?
Who is your biggest inspiration? What can you bring to the company? How would you resolve a conflict between a colleague and yourself? Can you tell me of a time you have worked as part of a team?
When have you given exceptional customer service?
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