Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
Interview search
231 interviews
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Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied in-person. I interviewed at Xerox (Mars, CA) in Apr 2013
Interview
Very easy, not standard interview--more like "butts in seats.". At the time, I was pleased but now I find that when you're hired like a cattle, you are treated like cattle.
I applied online. The process took 2 days. I interviewed at Xerox (Cary, NC) in Sep 2016
Interview
They bring you into a room and have you take a couple of computer tests. Afterwards they speak with you for a more formal process. It is largely a front though because really anybody can be hired.
I applied online. The process took 2 weeks. I interviewed at Xerox (Auburn, AL) in Nov 2016
Interview
The process was simple. You have to make sure you have a quiet environment where you can use a webcam via imeet do talk to the interviewer. The first interview is over the phone and the second and third interview is over webcam. It was a pretty easy experience. Just make sure your computer is ready for webcam usage.
Interview questions [1]
Question 1
Name a time where you had to help an irate customer.