Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
Interview search
231 interviews
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Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied in-person. I interviewed at Xerox (El Paso, TX) in Feb 2015
Interview
They take you through 3 interviews. It takes ALL DAY. You take a test before the interviews to determine if youd be a good fit. If they hire you, they then keep you another 2 hours to fill out paper work and what not.
Interview questions [1]
Question 1
What makes you a good candidate for this position?
I applied online. The process took 2 months. I interviewed at Xerox in May 2017
Interview
Short face to face interview. Met at a local fast food restaurant. Fairly relaxed and seeming informal. The questions ask were about experience, and type of equipment worked on. A few questions were asked about trouble shooting and handling customer issues. There was no feed back when from the interviewers nor a time frame when or if they will contact me about the position.
I applied in-person. The process took 3 days. I interviewed at Xerox (Lacey, WA) in May 2015
Interview
called up, the recruiter set up a time for me to go in and fill out an application and take a typing and personality test then i sat down with an operations manager for the interview
Interview questions [1]
Question 1
what would i feel i would like most about working for the company