Xerox Customer Service Representative (CSR) interview questions

First was filling out a form then desk person takes it back. Waited minutes then someone called my name for the first interview. It was basic questions. Then they will give you a test depending on the job you will do. They usually put you on a job related to your background. Then final interview which for me wasn't really an interview it was just like a company and job overview. Job offer followed which takes effect when you get to complete required documents.

Unprofessional environment...people joking around. Was told there was several shifts to pick from but there's not. As long as you can pass a computer test you are r basically hired. I interviewed for customer service but ended upbeing a customer service rep for health benefits for a third party vendor.