Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
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Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 4 weeks. I interviewed at Xerox (Tigard, OR) in Oct 2015
Interview
Easy, laid back, but must be knowledgeable about products. Be good at customer service and helpful on the phone so your customer is completely satisfied. Also, be confident during interview and the training which is 5 weeks.
Interview questions [1]
Question 1
Are you good woking on a team, and proving good customer service.
I applied online. The process took 3 days. I interviewed at Xerox (Lexington-Fayette, KY) in May 2015
Interview
The interview was really laid back. They require a test but I took the longer part of the test at home. The interviewer was casual; wore a hoody and jeans.
Interview questions [1]
Question 1
Have you ever used an apple device or do you own any?
I applied online. The process took 3 days. I interviewed at Xerox (Tigard, OR) in Oct 2012
Interview
It was a breeze. They basically hired anyone who walked through the door because they had to fill hellish flex(meaning full-time, seasonal) inbound call-center positions. I was excited and nervous about it because I was in my early 20s at the time and didn't know what I was getting myself into. Generally, there is no reason to be nervous for an interview. If you simply show up, be respectful, honest, and genuine about your intentions, you should be fine.