Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
Interview search
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Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied in-person. The process took 4 weeks. I interviewed at Xerox (Charlotte, NC) in Jul 2015
Interview
A supervisor came to interview me, he asked about my short term goals and my future plans, he wanted to know why I chose Xerox, and he really wanted to hear my speaking voice.
I applied online. The process took 1 day. I interviewed at Xerox (Chicago, IL) in Nov 2012
Interview
You have to say your typing test and Knowledge Test. Also there were several different tests you we had to do we also had to learn about different Matrix
I applied online. The process took 2 days. I interviewed at Xerox (Houston, TX) in Apr 2016
Interview
Applied online and they asked me to come in, did all the assessments and was told I passed which meant an interview at 11 AM. I arrived at 10:30AM and didn't interview until 3:00PM. Other people got interviewed and offered jobs that day, but my supervisor that emailed me had a "headache" and told me they will email me with a decision. I was heartbroken because I a tally like the company, I wanted to be hired right away.
Interview questions [1]
Question 1
What makes you a better candidate than all the other applicants?