Customer Service (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Background check: 17%
Skills test: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
There was a group interview. They asked random questions that had nothing to do with your background or capabilities. Only 2 people weren't hired from the group. We were in a group of 8-10 people.
I applied online. I interviewed at TP (Le Caire, ) in Aug 2020
Interview
They took a long time to contact me to set up the virtual interview ,they would have some problems with the internet during the interview other than that it was average
Interview questions [1]
Question 1
Tell me about yourself?
What do you know about teleperformance ?
Why do you wanna join teleperformance ?
1er appel au telephone et deuxieme entretien pour parler des competences et du role, entretien enregistré pour donner aux clients pour qu'ils puissent voir comment vous repondez aux questions. Reponse suite a cet entretien dans les 48h qui suivent. Processus tres court pour commencer le plus tot possible.
Interview questions [1]
Question 1
Pourquoi vous? Niveau d'anglais? Question de mises en situation