Customer Service (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Background check: 17%
Presentation: 17%
Skills test: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
Tested requestes language level and how to approach certain types of customers. For example how to assist an elderly person, how would you assist this kind of customer in a specific customer.
Also
I applied online. The process took 2 days. I interviewed at TP (São Paulo, ) in Oct 2018
Interview
Dura o dia inteiro. Não há definição de horário. O meu foi agendado para às 7:00h e me chamaram as 13:00h. terminou as 20:00h sem qualquer esclarecimento.
Os entrevistadores são educados, mas faltou organização.
Interview questions [1]
Question 1
teste de digitação tranquilo.
Apresentação e perguntas sobre experiências anteriores, nada difícil ou incomum.
I applied online. I interviewed at TP (Manille, ) in Mar 2020
Interview
it's ok but you have to review before the interview so that you ready with all the questions they will ask and be ready for all the random questions they will ask