Customer Service (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Skills test: 17%
Background check: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
The interview process was fairly simple, but there was a long wait because they scheduled many people for interviews on the same day. Some people ended up leaving because the wait was so long.
I applied in-person. The process took 1 day. I interviewed at TP (Davao) in Jan 2020
Interview
Interview Process is smooth and done in a day without delay. will update the result as soon as possible so you could move to the next stage of the hiring process.
I applied online. The process took 2 weeks. I interviewed at TP (Bogotá, ) in Aug 2023
Interview
First three questions about general topics in English, afterwards on a second interview a role play was performed acting as a customer service representative. Additionally general questions about previous experience and preferred schedules
Interview questions [1]
Question 1
Have you worked in customer service before?
What English level do you have?