The hiring process at T-Mobile takes an average of 14 days when considering 2 user submitted interviews across all job titles. Candidates applying for Customer Experience Intern had the quickest hiring process (on average 14 days), whereas Customer Experience Intern roles had the slowest hiring process (on average 14 days).
I applied online. The process took 3 weeks. I interviewed at T-Mobile in Sep 2010
Interview
I applied online with various locations. I called all of the managers with no progress. Finally, I spoke with my manager, he performed a brief phone interview and scheduled a formal one for a later date. After our 1:1 interview, I had to have a phone interview with the District Manager.
Interview questions [1]
Question 1
What are your three favorite places to shop? And why?
I applied online. The process took 1+ week. I interviewed at T-Mobile (Bellevue, WA) in Mar 2011
Interview
Applied online and was sent a mail requesting for an interview about a week later.
Interview went fine. Was asked specific to my background. On current job and responsibilities.
Was told will be informed if need to come for a f2f interview if selected. Was informed after 8 weeks that I was not selected.
I applied through an employee referral. The process took 2 weeks. I interviewed at T-Mobile in Oct 2010
Interview
I was able to get an interview with a store manager thanks to a employee referral, after applying online and being rejected. Have a professional resume and be prepared to talk about how previous jobs relate and have prepared you for the position. There are 3 interviews: 2 with store managers and the last is a phone interview with the market manager.
Interview questions [1]
Question 1
How would you handle a situation when there is a customer escalation?