I applied online. The process took 3 weeks. I interviewed at Starbucks (Dublin, CA) in Jul 2024
Interview
They asked me several questions about how I would respond with differing customer service situations. They also asked a lot about previous work with customer service and general work and volunteering.
Interview questions [1]
Question 1
Name one time you made a mistake and how you corrected yourself.
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.