I applied online. The process took 3 weeks. I interviewed at Paychex in Jun 2012
Interview
Got a call from a recruiter who ran through an initial screening and connected me up with a branch manager. Branch manager met with me, was very surprised by the interview; it was not a bunch of intimidating questions, but rather a fun interactive conversation that covered my work history and experience. I then had to take a personality-like test (took forever..), and ended up with an interview with the regional manager. Seemed like a great guy. Got a call that they wanted someone with more experience. Disappointing result, but the experience was wonderful.
The process took 3 weeks. I interviewed at Paychex (Fair Lawn, NJ) in Jun 2012
Interview
I used my friend that works there as a referral. I applied for the job online the beginning of June. I received a call from a very nice recruiter two weeks later. She interviewed me over the phone about my job history then she sent me a link to do a logic test and problem solving test. The next day she called me to schedule a 1:1 interview with a dept. manager. He asked me behavioral questions and gave me a personality test. Two days later I received a call from the recruiter to schedule the secound interview. I met with two supervisors that asked questions regarding my past experiences (multitasking, co-worker issues, organizational skills,etc). After I interviewed with them the head department manager asked me the same questions regarding work ethic. She advised me that I would receive a call no later next Wednesday which was a week away because the hiring manager was on vacation. I received a call from the recruiter on Monday telling me I got the job...The whole process took about 2-3 weeks but the recruiter was very nice and sweet.
Interview questions [4]
Question 1
If your previous co-workers were here, what would they say about you?
I applied online. The process took 3 weeks. I interviewed at Paychex (Denver, CO) in Jun 2012
Interview
I first received an email requesting that I take a skills test (verbal and math skills). It was very difficult, and impossible to answer all the questions in the time allotted. I passed the test still, and later on that day I received a phone call from their recruiter. It was the typical phone interview with questions like "Tell me about yourself" and "What percentage of your day at your old job was spent dealing directly with customers". He then said that the next step was to interview with someone actually in the office, which I didn't hear from until 5 days later to set up a time.
At the face-to-face interview, I had a 1:1 interview, followed by a 2:1 interview, and then a 1:1 interview with the manager of the department. They had all normal questions such as "Tell us of a time when you had to deal with an upset customer". After the 2:1 interview they gave me a personality test, which they then took and the manager for the last interview came back with the results and asked me questions based on my answers, such as "I see you might have an issue with not having a set schedule or not having a daily routine, explain" - which was not accurate, but I answered as so.
After this, I was invited back in a week for another 1:1 interview with another one of the managers, with the typical questions and they told me they would be in contact within a week with their decision.
About a week later I received the typical cold-response of 'the position had been filled' and they would keep my resume on file.
Interview questions [2]
Question 1
In your previous position, what percentage of your daily routine involved dealing with customers?