LinkedIn Customer Service Representative interview questions
based on 45 ratings - Updated May 22, 2025
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
50%
Applied online
Applied online
28%
Employee Referral
Employee Referral
16%
Recruiter
Recruiter
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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LinkedIn interviews FAQs
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at LinkedIn overall takes an average of 38 days.
Common stages of the interview process at LinkedIn as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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It was fairly straightforward and the communication was quick, timely. They were super friendly and the interview questions were basic - nothing too different from other interviews I've had. Honestly it was much more lowkey than I was expecting.
The interview process was structured and efficient. It started with a recruiter screening call, followed by a phone interview with the hiring manager. After that, there was a panel interview with multiple team members, including scenario-based sales questions and discussions around LinkedIn's products. The final stage included a role play exercise to assess communication and sales skills. Communication was consistent throughout, and they provided feedback quickly. Overall, it felt professional and fair.
Interview questions [1]
Question 1
Describe a time when you had to win over a hesitant client—what was your strategy?
Seemed well organised and the recruiter knew and provided a lot of key information. What was interesting is there wasn’t just a one off case study presentation. There was a case study embedded in the entire process
Interview questions [1]
Question 1
Explain a situation where you have successfully managed a client’s renewal