I applied online. The process took 1+ week. I interviewed at Five Guys (Londres, Angleterre) in Sep 2016
Interview
Interview with Recruitment Coordinator and Area Manager & Trial shift.
Attended a trial shift. Had a brief chat with the GM who was late and was told to help make the burger patties, clean & scrubbed the tables and floors.
I then moved to the fries section with some joker. He spent 20 MINS with me, then spent most of the time fooling around & then disappeared and left me to it.
NOT ONE manager came to check on me.
Later on a really rude female manager looked at the fries pulled her face and told me to get off the section. She had no idea, I was on trial shift. When I told her, after a few minutes, she pointed at the door and said "You shift is over".....
So spending an hour making patties, an hour scrubbing the floors and 3 hours making fries really constitutes as a trial shift?
I was not offered a position because "I fell short my leadership and engagement skills"
How was feedback given to the recruitment manager from the managers when half of them didn't even know I was on trial shift, and the other two working the kitchen didn't even engage me??
Beyond a joke...
Interview questions [1]
Question 1
Why do you want to work here?
Explain what good customer service means to you
I applied online. The process took 4 weeks. I interviewed at Five Guys (Dallas, TX) in Jan 2016
Interview
First came a phone interview which lasted about 40 minutes. Then there were 2 in person interviews. All the interviews were very professional. Each of those lasted about 45 minutes. I was asked the normal questions about my work history, why I left my last job, why I wanted to work for 5 Guys Burgers. I was then called back for another interview with the Area Manager which lasted about 40 minutes. The Area Manager was 30 minutes late for the interview that I was 45 minutes early for. I was there for a total of 1 hour and 50 minutes. I drove a total of 400 miles to different locations for the interviews. I was never given a call back to let me know either way on being hired or not. Very unprofessional. Area Manager being late for an interview is very unprofessional. I think I dodged a bullet on this one. I can only imagine how they must treat their employees.
I applied online. The process took 6 weeks. I interviewed at Five Guys (Puyallup, WA) in Jan 2016
Interview
Phone interview lasted about two minutes, only asked a few questions. Two in person interviews scheduled three weeks apart. Very unorganized and didn't ever call back on-time. After meeting Owner, District Manager, and General Manager, no contact after final interview, even after I was told I would be contacted within the week.