EY Project Manager interview questions

I had a twenty-minute introductory phone call followed by a one-hour video/screenshare interview. The focus of the interview was on my problem-solving skills in relation to projects I had responsibility for.

At first I was given a case study to work on by myself during 1.5 hrs and then I had to present it to the interviewer. Finally I had a “regular” interview asking about me and my experience. The case study- I got a description of a situation in a bank where the costumers’ satisfactions decreases during last year, although the bank incorporated a new CRM, IVR and a lot of training to the employees. In addition to that, I got an Excel sheet with data and a summary of an interview with one the managers in the bank. I was asked to analyze the case and prepare a deck to be presented to the bank manager.